We can deliver our logs nationwide and we offer free delivery within England and Wales, but unfortunately, our team in the Cotswolds aren’t able to deliver our palleted products or travel nationwide. The Walker’s Logs team can deliver to all our local customers when ordering our loose loads and delivery is typically carried out on a 3.5 Tonne vehicle – These are tipper trucks. Loose loads are typically tipped at the property upon delivery or an optional stacking service can be added. We can deliver our loose, local loads to the following postcode areas; GL, OX, SN, CV & WR.
When ordering one of our palleted products, or if we are delivering to postcodes out of our local delivery range, we use an external pallet-line delivery company to deliver. Delivery is carried out on a 7.5 Tonne vehicle, and the drivers will always do their best to get the pallet onto your driveway, but sometimes this isn’t always possible and this can be left kerbside. They are also not able to move the pallets over soft grounds such as grass, or gravel driveways, and they are not able to move the pallets up any slopes as they use a hand pallet truck to move the pallets around. The drivers are not able to enter customer properties and they are unable to bring the pallets back.
When receiving a nationwide delivery, we are able to offer you a weekday that is convenient for you, however, we are unable to advise you of the time of day at the point of order. On the chosen delivery day, we can get in touch with the delivery company to provide you with a rough approximate time of arrival – however, these occasionally can be delayed if the drivers are held up at previous deliveries or for other external factors, such as vehicle issues. If you’re not home at the time of the scheduled delivery and/or the delivery isn’t able to take place a re-delivery fee will be applicable.
If you are within our local delivery range then it’s always best to order from the local products.