We carry out our deliveries in all types of weather – as long as it’s safe for our drivers. If the weather isn’t very pleasant on the day of delivery, and if for example, it’s raining, we do cover the back of our local delivery trucks with a tarpaulin, so your logs do not get wet along the way. Once the driver gets to you our loose loads are typically tipped, so we would always recommend having a tarpaulin ready for when our drivers arrive and they will cover the logs for you to ensure they’re kept dry until you are able to move them.

On a busy day, we can deliver the equivalent of 30 Single Loads of Kiln Dried Logs and all of our deliveries are geographically paired together. Because of this, we do have a 24-hour cancellation policy on our deliveries to allow us time to try and schedule another delivery in. Any cancellations or re-delivery requests made with less than 24 hours’ notice to the delivery date can incur a re-delivery charge of £25.00 including VAT. Alternatively, our drivers do carry tarpaulins with them which are available to purchase.